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Content Management

Terms of Service

Effective Date: August 2, 2026

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1. Agreement to Terms

By checking the "I have read and agree to the Terms of Service" box and submitting the online order form located on the Company website, the client identified on said form (“Client”) agrees to be bound by these Terms of Service (“Agreement”) provided by Little Brook Studios® LLC (“Company”). This Agreement governs the service packages selected via the online form and any subsequent modifications, upgrades, or additional services requested by the Client and accepted by the Company.

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2. Service Packaging and Pricing

The Client agrees to enroll in the service package(s) selected on the online order form at the rates indicated here. Any services requested outside the defined scope below shall be billed at the Company’s prevailing hourly rate of $200 per hour.

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3. Definitions and Scope of Service

A. YOUTUBE SERVICES

  • Channel Makeover (One-Time Add-On): Custom creation of channel graphics (Banner and Profile Picture) and formatting the Channel Home Page layout, including organizing existing content into playlists. This package includes up to two (2) rounds of client revisions for the graphics, not to exceed one (1) total hour of revision labor. Any revisions requested beyond two rounds, or labor exceeding the one-hour cap, will be billed at the prevailing rate of $200 per hour. Includes guidance regarding Official Artist Channel (OAC) application; however, Company does not warrant or guarantee OAC approval.

  • Complete YouTube Management (Ongoing Retainer): A comprehensive monthly retainer encompassing channel maintenance, hands-off uploads, and general strategy.

    • Maintenance: Limited to one (1) update request per calendar month, including updating banner/profile picture (using Client-provided art), changing the featured video, or playlist organization. Excludes custom graphic design or asset creation.

    • Uploads: Includes uploading video files, writing titles/descriptions, and inputting SEO tags. If no thumbnail is provided, a video frame will be selected. Uploads beyond the monthly allowance (four [4] long-form or eight [8] shorts) shall incur an overage fee of $20 per long-form video or $10.00 per short.

B. INSTAGRAM SERVICES

  • Profile Optimization (One-Time Add-On): Custom formatting of the Instagram bio, link-in-bio integration, profile picture upload, and optimization of up to five (5) pre-loaded posts. This package includes up to two (2) rounds of client revisions, not to exceed one (1) total hour of revision labor. Revisions beyond this scope will be billed at $200 per hour. Additional pre-loaded posts that require optimization can be serviced at the rate of $200 per hour.

  • Complete Instagram Management (Ongoing Retainer): A comprehensive monthly retainer encompassing profile maintenance, content publishing, and general strategy.

    • Maintenance: Limited to one (1) update request per calendar month, including updating the bio text or profile picture (using Client-provided art). Excludes custom graphic design.

    • Uploads: Includes uploading media files (Reels, Grid Posts, or Stories), writing captions, and inputting relevant hashtags. Uploads beyond the standard monthly allowance (twelve [12] Grid Posts/Reels or twelve [12] Stories) shall incur an overage fee of $20 per Grid Post/Reel or $10.00 per Story.

C. PAY-PER-UPLOAD SERVICES

  • Pay-Per-Upload (A La Carte): A transactional service model limited strictly to uploading provided video/media files, writing basic titles/descriptions, and inputting relevant SEO tags or hashtags for YouTube and/or Instagram. This service is billed per individual upload at the rates indicated on the Price List page.

  • Exclusions: This service tier expressly excludes channel/profile maintenance, strategy, performance analytics, custom asset creation, and community engagement.

D. GENERAL STRATEGY & ANALYTICS

  • Strategy & Analytics: Applicable only to Complete Management (Ongoing Retainer) clients. Includes periodic topic/strategy suggestions and basic analytics updates across all managed platforms, with all strategy and reporting delivered exclusively via email or Google Chat.

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4. Billing and Payment

  • Authorization: Client authorizes Company to charge the payment method on file in accordance with the billing frequency selected.

  • Annual Plans: Annual fees are payable in advance, non-refundable, and constitute a twelve (12) month commitment.

  • Monthly Plans: Monthly retainers require thirty (30) days’ prior written notice for cancellation.

  • Late Payments: Services shall be suspended if payment is more than five (5) days past due.

  • Pre-Approval for Overage: The Company shall not initiate any task exceeding the Client’s agreed-upon monthly allowance or scope without prior written approval (email/Google Chat) from the Client. Any additional services approved in this manner shall be billed at the prevailing rate of $200 per hour.

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5. Client Obligations

  • Access: Client shall provide Company with “Manager” access to the YouTube Channel and/or appropriate permissions for Instagram account management.

  • Copyright: Client represents and warrants that it possesses all necessary rights, licenses, and permissions for all content provided.

  • Indemnification: Client shall indemnify, defend, and hold harmless Company from any claims, damages, liabilities, or expenses (including attorneys’ fees) arising out of copyright strikes, community guideline violations, or ownership disputes.

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6. Community Standards and Schedule

  • Observance: Company observes Shabbos and Jewish Holidays. No services shall be performed during such times. Urgent requests submitted prior to Shabbos shall be addressed after the conclusion of Shabbos (72 minutes after sunset) or the next business day.

  • Content Policy: Company reserves the right to refuse services for content inconsistent with its religious or ethical standards.

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7. Data Security and Storage

  • Account Security: Company employs industry-standard security measures but disclaims liability for breaches attributable to third-party platforms or cyber-attacks absent gross negligence.

  • Shared Access Risks: Client remains responsible for the security of its own credentials and devices.

  • File Archival: Company retains project files and raw assets for thirty (30) days post-upload/completion. Client is solely responsible for permanent backups.

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8. Limitations of Liability

  • Performance: Company utilizes best practices but makes no warranties regarding specific growth metrics, monetization, or financial results.

  • Platform Actions: Company shall not be liable for termination, demonetization, reach restrictions (shadowbanning), or strikes imposed by YouTube/Google or Instagram/Meta.

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9. Communications and Publicity

  • Confidentiality & Company IP: All strategy documents, proposals, PDFs, email communications, and proprietary resources provided by the Company are for the Client's exclusive use. The Client agrees not to share, distribute, publish, or repurpose these materials for third parties without prior written consent from the Company.

  • Official Channels: Email and/or Google Chat shall be the sole official channel(s) for task requests, asset delivery, and approvals. Company disclaims liability for instructions transmitted via WhatsApp or SMS.

  • Business Hours: Services are performed Sunday–Thursday 9:00 AM–6:00 PM and Friday 9:00 AM–12:00 PM.

  • Marketing Rights: Client grants Company the right to display Client’s name, channel/profile name, and logo in Company’s portfolio.

  • Channel Credit: Company reserves the right to place a credit line (e.g., “Managed by Little Brook Studios”) in the channel/profile description or video descriptions unless otherwise agreed in writing.

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10. Dispute Resolution

Any dispute arising under this Agreement that cannot be resolved amicably shall be submitted to a mutually agreed Beis Din (Rabbinical Court) or binding arbitration panel seated in New York. Both parties expressly waive the right to litigate in secular court absent authorization from the selected Beis Din.

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11. Entire Agreement

This Agreement constitutes the entire understanding between the parties and supersedes all prior discussions, representations, or agreements, whether oral or written. No amendment shall be effective unless executed in writing by both parties.

Checking the agreement box and digitally signing the online form carries the same legal weight as a physical signature.

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