LITTLE BROOK STUDIOS | YOUTUBE MANAGEMENT TERMS OF SERVICE Agreement: These Terms of Service (“Agreement”) govern the services provided by Little Brook Studios (“Company”). By signing and submitting the Service Package selection form (“Order Form”) located above, the Client identified therein (“Client”) agrees to be bound by the terms set forth below. This Agreement governs the initial package selected and any subsequent modifications, upgrades, or additional services requested by Client and accepted by Company. 1. DEFINITIONS AND SCOPE OF SERVICES The Services are limited to the package definitions set forth herein. Any services requested outside the defined scope shall be billed at Company’s prevailing hourly rate of $200 per hour. Channel Makeover (One-Time): Uploading and formatting Client-provided assets (banner, profile picture), organizing the Channel Home Page layout, and organizing existing content into playlists. Includes guidance regarding Official Artist Channel (OAC) application; however, Company does not warrant or guarantee OAC approval. Keep It Fresh: Limited to one (1) update request per calendar month. Includes updating banner/profile picture (using Client-provided art), changing the featured video, or playlist organization. Excludes graphic design or asset creation. Hands-Off Uploads: Includes uploading video files, writing titles/descriptions, and inputting SEO tags. Excludes thumbnail or end screen creation. If no thumbnail is provided, a video frame will be selected. Uploads beyond the monthly allowance (four [4] long-form or eight [8] shorts) shall incur an overage fee of $25 per video. Growth Partner: Includes monthly topic/strategy suggestions, one (1) monthly PDF analytics report, and email support. Phone consultation is limited to two (2) scheduled calls of fifteen (15) minutes each per month. 2. BILLING AND PAYMENT Authorization: Client authorizes Company to charge the payment method on file in accordance with the billing frequency selected (monthly or annual). Annual Plans: Annual fees are payable in advance, non-refundable, and constitute a twelve (12) month commitment. Monthly Plans: Monthly retainers require thirty (30) days’ prior written notice for cancellation. Late Payments: Services shall be suspended if payment is more than five (5) days past due. 3. CLIENT OBLIGATIONS Access: Client shall provide Company with “Manager” or “Editor” access to the YouTube Channel. Copyright: Client represents and warrants that it possesses all necessary rights, licenses, and permissions for all content provided. Indemnification: Client shall indemnify, defend, and hold harmless Company from any claims, damages, liabilities, or expenses (including attorneys’ fees) arising out of copyright strikes, community guideline violations, or ownership disputes. 4. COMMUNITY STANDARDS AND SCHEDULE Observance: Company observes Shabbos and Jewish Holidays. No services shall be performed during such times. Urgent requests submitted prior to Shabbos shall be addressed after Havdalah or the next business day. Content Policy: Company reserves the right to refuse services for content inconsistent with its religious or ethical standards. 5. DATA SECURITY AND STORAGE Account Security: Company employs industry-standard security measures but disclaims liability for breaches attributable to third-party platforms or cyber-attacks absent gross negligence. Shared Access Risks: Client remains responsible for the security of its own credentials and devices. File Archival: Company retains project files and raw assets for thirty (30) days post-upload/completion. Client is solely responsible for permanent backups. 6. LIMITATION OF LIABILITY Performance: Company utilizes best practices but makes no warranties regarding specific growth metrics, monetization, or financial results. Platform Actions: Company shall not be liable for termination, demonetization, or strikes imposed by YouTube/Google. 7. COMMUNICATION AND PUBLICITY Official Channels: Email shall be the sole official channel for task requests, asset delivery, and approvals. Company disclaims liability for instructions transmitted via WhatsApp or SMS. Business Hours: Services are performed Sunday–Thursday 9:00 AM–6:00 PM and Friday 9:00 AM–12:00 PM. Marketing Rights: Client grants Company the right to display Client’s name, channel name, and logo in Company’s portfolio. Channel Credit: Company reserves the right to place a credit line (e.g., “Managed by Little Brook Studios”) in the channel description or video descriptions unless otherwise agreed in writing. 8. DISPUTE RESOLUTION Any dispute arising under this Agreement that cannot be resolved amicably shall be submitted to a mutually agreed Beis Din (Rabbinical Court) or binding arbitration panel seated in New York. Both parties expressly waive the right to litigate in secular court absent authorization from the selected Beis Din. 9. ENTIRE AGREEMENT This Agreement constitutes the entire understanding between the parties and supersedes all prior discussions, representations, or agreements, whether oral or written. No amendment shall be effective unless executed in writing by both parties.